You may return items sold by GreyLarsen.com within 30 days of delivery for a full refund. We will also pay the return shipping cost if the return is a result of our error.

Customers are responsible for shipping charges back to GreyLarsen.com on returned items, and GreyLarsen.com will pay the shipping charges on the replacement or exchange item(s) going back. However, if the item received was damaged in transit to the customer or was defective, GreyLarsen.com will pay shipping charges in both directions.

Returns within 30 days from delivery date can be returned for exchange, replacement, or refund. To work out the details of your return, please email grey@greylarsen.com.

Each return is credited in the same manner as payment. If you paid for your order with a credit card, the credit will be applied to that card. You will be able to verify the credit by contacting your credit card company. If you paid for your order with a check, a refund check will be issued within 10 business days from the date the returned product is received. If you paid for your order through PayPal, we will send a refund to your PayPal account.